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Shipping Policy - The Shower Head Store

Thank you for shopping at TheShowerHeadStore.com, where we strive to offer excellent customer service and the most honest shower head advice you'll find. 

We make fast Shipping Times a top priority, as we know the installation of Plumbing Fixtures can be time sensitive.  That's why we strive to get orders shipped ASAP and offer FREE 2-Day Shipping on ALL Orders. 

Shipping Times

At The Shower Head Store, we offer the following Shipping Times to best accommodate your shopping needs.

Free 2-Day Shipping - FREE 2-Day Shipping is applied on all orders shipping to the Contiguous 48 States. (P.O. Boxes are not eligible for 2-Day Shipping.) 

Free Standard Shipping (4-6 Days) - All orders that do not qualify for 2-Day Shipping will be shipped using Standard Shipping Methods. (This includes P.O. Boxes, Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Islands and other US Territories.)

1-Day Priority Shipping (1-2 Days) - Most orders are available for 1 Day Shipping. The additional cost will be calculated at checkout.

 

 

International Shipping

International Shipping (Varies) - The Shower Head Store has partnered with USendHome to offer international shipping all over the world! Simply add your products to your cart and follow the prompts on the checkout page stating "Shipping outside of the United States? Get a free package forwarding address." You can also click here to get started now.

After creating a USendHome account, you'll be provided a unique forwarding address, which you will use for your shipping address. We, The Shower Head Store, will ship your order to your USendHome package forwarding address, at which point USendHome will work with you to get your order shipped directly to you in your country.

USendHome offers some of the most competitive International Shipping Rates and is a free membership - only charging processing and shipping fees to get you your goods in no-time. For more information on how International Shipping works with USendHome, check out this page.

Processing Time

The Processing Time is the time it takes for our team to Pick, Pack and Ship your item. Certain products are stocked by our vendors, which may require additional processing time. Transparency is essential to our core values, which is why we'll inform you if your order is subject to a longer Processing Time.

Typical Processing Times are 1-2 Days and are in addition to Shipping Times.

For orders placed after 2pm PST, Processing Times are effective the following day.

Order Status & Tracking

As soon as your order ships, a tracking number will be sent via email with a link to track the package on the shipping company's website.

Should you have any additional questions on the status of your order, please email us at contact@theshowerheadstore.com - ensuring you reference your Order ID.