Shipping Policy - The Shower Head Store

Thank you for shopping at The Shower Head Store, where we strive to offer excellent customer service and the most honest shower head advice you'll find. 

We make fast shipping times a top priority, as we know the installation of plumbing fixtures can be time sensitive.  That's why we strive to get orders shipped ASAP and offer FREE 2-Day Shipping on ALL Orders. 

Shipping Times

At The Shower Head Store, we offer the following shipping times to best accommodate your shopping needs.

Free Expedited Shipping (2-3 Days)-Applied to all orders shipping to the Contiguous 48 States. (P.O. Boxes are not eligible for 2-Day Shipping.) 

Free Standard Shipping (4-6 Days) - All orders that do not qualify for 2-Day Shipping will be shipped using Standard Shipping Methods. (This includes P.O. Boxes, Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Islands and other US Territories.)

Priority Shipping (1-2 Days) -Most orders are available for 1 Day Shipping. The additional cost will be calculated at checkout.

 

Processing Time

The Processing Time is the time it takes for our team to Pick, Pack and Ship your item. Certain products are stocked by our vendors, which may require additional processing time. Transparency is essential to our core values, which is why we'll inform you if your order is subject to a longer Processing Time.

The typical processing time is 1 Day and is in addition to shipping times.

For orders placed after 2pm PST, processing times are effective the following day.

Order Status & Tracking

 

After each order, you will receive an email confirming your order. That's why it's important to enter your email with your order! As soon as your order ships, you'll receive an additional email with all of your tracking details.

Can't find the email containing your order information? Send us an email to contact@theshowerheadstore.com. We'll get you that info right away!

If it's after hours, simply connect with Mia the Chatbot on our website to pinpoint your order status information. All you need is your order number or email address and shipping zip code. You'll have all of your order info right on the spot!

 

International Shipping

At this time, The Shower Head Store does not ship internationally. 

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