Hassle-Free Returns | Free Expedited Shipping |  Live Customer Support 

Shipping Policy - The Shower Head Store

Thank you for shopping at The Shower Head Store, where we strive to offer excellent customer service and the most honest shower head advice you'll find. 

We make fast shipping times a top priority, as we know the installation of plumbing fixtures can be time sensitive. 

On this page you will find:

  • Shipping Times
  • Processing Times
  • Order Status & Tracking
  • Shipping Restrictions (California, Canada, International)

Shipping Times

At The Shower Head Store, we offer the following shipping times to best accommodate your shopping needs.

Please note that due to COVID-19, stated shipping times can be delayed. This is due to the surge in orders and overwhelmed infrastructure of couriers like UPS and USPS. If you have a time sensitive project, please email us at contact@theshowerheadstore.com for a shipping estimate. We'll need the product info, your name and address.

Expedited Shipping: All orders over $25 shipping inside of the continental United States include FREE Expedited Shipping. Expedited Shipping takes between 2-3 days from the time the order is placed.

Standard Shipping: All orders under $25 and other shipping addresses, including PO Boxes, come with FREE Standard Shipping. Standard Shipping takes between 5-7 days from the time the order is placed.

Priority Shipping: We understand that sometimes you need your items as fast as possible. That is why we also offer a Priority Shipping upgrade for an additional $15, available at checkout. Priority Shipping takes between 1-2 days from the time the order is placed.

Please note that if an order is placed after 2pm PST, or over the weekend, shipment processing times will not go in effect until the following business day. 

If you need help with confirming a shipping time or getting a product expedited, contact us at contact@theshowerheadstore.com or (307) 274-8920.


Processing Times

The Processing Time is the time it takes for our team to Pick, Pack and Ship your item. Certain products are stocked by our vendors, which may require additional processing time. Transparency is essential to our core values, which is why we'll inform you if your order is subject to a longer Processing Time.

The typical processing time is 1 Day and is in addition to shipping times.

For orders placed after 2pm PST, processing times are effective the following day.

Order Status & Tracking


After each order, you will receive an email confirming your order. That's why it's important to enter your email with your order! As soon as your order ships, you'll receive an additional email with all of your tracking details.

Can't find the email containing your order information? Send us an email to contact@theshowerheadstore.com. We'll get you that info right away!

If it's after hours, simply connect with Mia the Chatbot on our website to pinpoint your order status information. All you need is your order number or email address and shipping zip code. You'll have all of your order info right on the spot!

Shipping to California 

We do not ship any products to the state of California. At this time, we are working on registering our products to meet California standards and are unable to ship any products to California until these products are updated, processes implemented and the California Energy Commission gives us their stamp of approval.

For more information, please visit the California Energy Commission's website.

International Shipping

We currently only ship inside of the United States and its territories. If you'd like one of our products shipping internationally, you can buy directly from our Amazon.com Storefront where many goods are available for international shipping via Amazon's exporting program. (Additional Shipping Fees and Duties may apply.)

Amazon.com Storefront


Shipping to Canada

We do not ship to Canada. However, we do have select HammerHead Showers® products available on Amazon.ca. They are Prime Eligible and ship from within Canada. Check our Amazon.ca Storefront to see what's available in the great north!

Amazon.ca Storefront 

You can also check out our Amazon US Storefront to see if the product that you want is eligible to ship to your address in Canada. Many products are available for shipping to Canada via Amazon's exporting program. (Additional Shipping Fees and Duties may apply.)

Amazon.com Storefront