Free 2-Day Shipping | 30-Day Return Policy 

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Free 2-Day Shipping | 30-Day Return Policy 

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    HammerHead Showers
    HammerHead Showers

    Solid Metal Hand Held Shower Heads
    Solid Metal Hand Held Shower Heads

    Solid Metal Hand Held Shower Heads

    Solid Metal Rain Shower Heads
    Solid Metal Rain Shower Heads

    Solid Metal Rain Shower Heads

    Solid Metal Shower Heads Accessories
    Solid Metal Shower Heads Accessories

    Solid Metal Holders

    Return Policy - The Shower Head Store

    It's understandable, not every product will meet your needs. Whether the finish didn't match or the shower headĀ didn't fit your application, we've got your back.Ā 

    That's why we offer a 30-Day Return Policy. Simply follow the steps below, and we'll get you all taken care of.

    WHAT QUALIFIES FOR A RETURN?

    All Returned products must meet the following criteria:

    • Product was delivered within the past 30 days.
    • Item being returnedĀ includes all components, instructions and packaging.

    HOW TO MAKE A RETURN

    1. EmailĀ contact@theshowerheadstore.com to get an RMA number and our Return Shipping Address.
    2. RepackageĀ In The Shipping Box being sure to include the unused product with all of its components in the original manufacturers packaging.
    3. Ship The Package Back to the Shower Head Store Returns Department via USPS, UPS, or FedEx.

    CHARGES AND CREDITS

    Shipping Charges - Customers are responsible for Return ShippingĀ costs back to The Shower Head Store. However, we will refund 100% of what you paid us - not including the original Shipping Costs.

    Restocking Fees - The Shower Head Store does not charge restocking fees.Ā 

    Refunds - Made to the Credit Card or PayPal Account used to make the purchase.Ā 

    DAMAGED OR INCOMPLETEĀ ORDERS

    If your item(s) arrivesĀ damaged, defective or is missing parts, we must be notified within 7 days to correct the issue.

    Please email contact@theshowerheadstore.com with your Order Number and a description of the problem.

    For damaged items, be sure to include a photograph to assist us in processing the claim. Once the above has been done, an RMA number will be issued and a shipping label will be sent for your return.

    Replacements cannot be issued without an RMA number being assigned first. The sooner you notify us the better. Our window for filing insurance claims is limited to 10 days, which means we are unable to refund or replace damaged or missing goods if notified after 7 days.

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