FAQ: HammerHead Showers

HammerHead Showers FAQs

Looking to get some answers on our products? We hope these FAQs wil help you to make a confident buying decision, troubleshoot an issue or just improve your product experience! 

If you have any questions, or think there should be a Q&A added to this page, please just email your suggestion to contact@theshowerheadstore.com

General FAQs

Do HammerHead Showers products come with a warranty?

Our shower heads and shower head accessories now have a Limited Lifetime Warranty. We are currently updating our packaging to reflect this information. You just received an older packaging. Nevertheless, you are still covered under our Limited Lifetime Warranty. We also email the warranty document after your order is confirmed.

Does HammerHead Showers Oil Rubbed Bronze Hose match with Delta's Bronze fixtures? 

Yes, our Oil Rubbed Bronze finish matches the Delta Venetian Bronze finish very well. While some Oil Rubbed Bronze finishes are more brown in color (like Moen's Oil Rubbed Bronze) the HammerHead Showers finish is more black in color with copper brush strokes.

This not only matches Delta's Venetian Bronze finish but Moen's Mediterranean Bronze and Kohler's Oil Rubbed Bronze Finish. What you'll find is that the hose connectors have more of the distinct Bronze finish patterns with those brush strokes, while the coil has less as it is very hard to get those brush strokes through on the actual coil of the hose.

 

Metal Hand Held Shower Head Set

What is included with the HammerHead Showers Hand Held Shower Head Set?

You get the whole kit and kaboodle! Are people still saying that? Take a look at the image above. You'll get everything there except the shower arm and flange. What you will get is the following:

  1. Hand Held Shower Head
  2. Shower Head Holder
  3. Shower Hose
  4. 3 Rubber Washers
  5. Roll of Teflon Tape

 

Is there a way to reduce the shower holder tension? The pivot ball is too stiff.

Yes, the easiest way to adjust the shower holder is to have it all installed, dock the shower head in the holder hook and then use the shower head to maneuver the pivot ball as if it were a joystick. Its tension is normally too tight to adjust by hand which is designed as such to support the weight of the brass holder, metal shower head and hose. I'd recommend installing it first and seeing if you are comfortable with how it adjusts. It will loosen up slightly over time as well.

If you still want to decrease the tension, you will need to loosen the brass tightening ring. (I've attached an image of the parts breakdown for your reference.) The easiest way to do this is the following:

  1. With the shower head set completely installed, hold the tightening ring with a pair of soft grip pliers or an adjustable wrench. (You'll want to put a cloth around the tightening ring to protect the finish.)
  2. Turn the shower head in the holder in a counterclockwise motion while holding the tightening ring firmly in place with the pliers or wrench. (The shower head should be docked in the holder, as this will give you the leverage to turn the holder and free up the tightening ring.)
  3. Find the appropriate tension for you. (Ensure that the tightening ring is not loosened too much, as this will make it sag/droop.)

 

How do I remove the flow restrictor?

If you want to up your flow, you can remove the flow restrictor inside the threads of the shower holder. It's a white/blue plastic piece that sits behind the black rubber washer. Here's how:

  1. Remove the shower holder. (If it's already been installed.)
  2. Pop out the black washer.
  3. Remove the restrictor.
  4. Reinsert the black washer.
  5. Reinstall the holder.

 

Is there more than one flow restrictor?

There is one flow restrictor which is located inside of the shower head holder. It is directly behind the black rubber washer and is a plastic piece, typically white and blue in color. 

 

How many spray features does it have?

It is a single function hand held shower head. The flow is rated at 2.5 Gallons Per Minute which creates a wide flow of water with larger rain like droplets.

  

Can I create my own Dual Shower Head using this Hand Held Shower Head?

Absolutely! We made a video showing exactly how to do that titled "How To Install A Custom Dual Shower Head With Handheld Using An External Shower Diverter Valve." We use the following parts:

 


Will I have any compatibility issues if I use this shower head with a Delta Multichoice valve?

This is 100% compatible with the Delta Multichoice shower valve and all other shower valves on the market including but not limited to Moen, Kohler, Grohe, Hansgrohe, Price Pfister, etc.

 

How can I reduce shower pressure to 2 GPM on this shower head?

You can reduce the water pressure by replacing the included flow restrictor with a 2GPM flow restrictor. The flow restrictor is the flat plastic disk found behind the rubber washer inside of the shower head holder. Here is a link for the 2 gpm flow restrictor on Amazon: https://www.amazon.com/dp/B00HYWB9OS

 

Will the HammerHead Showers hand shower work with a Mirabelle Shower System?

Yes, you can use a Mirabelle Shower System with the HammerHead Showers product. From the looks of it, the Mirabelle Shower System is a large slide bar that has an overhead arm for a rain shower head, in addition to the slider with holder for the hand shower. Since the Shower System has a pre-installed hand shower holder you would not be using the HammerHead Showers one. The HammerHead Showers holder is the part that has the 2.5 gpm flow restrictor, so the stated HammerHead Showers flow rate would not even come into play.

 

Does the shower head set come with the updated bracket with the improved pivot?

Yes, these sets come with the Updated Bracket. All units in stock since January 2018 have come equipped with the Improved Pivot, providing 360 Degree Rotation without the Holder drooping or sagging. We've tested these New Updated Brackets and they can hold up to 6kgs without drooping - which is many times more weight than you would ever need supported on the Shower Holder.

Shower Holder 

Solid Brass Shower Head Holder for Hand Held Showerheads

Is there a way to reduce the shower holder tension? The pivot ball is too stiff.

Yes, the easiest way to adjust the shower holder is to have it all installed, dock the shower head in the holder hook and then use the shower head to maneuver the pivot ball as if it were a joystick. Its tension is normally too tight to adjust by hand which is designed as such to support the weight of the brass holder, metal shower head and hose. I'd recommend installing it first and seeing if you are comfortable with how it adjusts. It will loosen up slightly over time as well.

If you still want to decrease the tension, you will need to loosen the brass tightening ring. (I've attached an image of the parts breakdown for your reference.) The easiest way to do this is the following:

- With the shower head set completely installed, hold the tightening ring with a pair of soft grip pliers or an adjustable wrench. (You'll want to put a cloth around the tightening ring to protect the finish.)
- Turn the shower head in the holder in a counterclockwise motion while holding the tightening ring firmly in place with the pliers or wrench. (The shower head should be docked in the holder, as this will give you the leverage to turn the holder and free up the tightening ring.)
- Find the appropriate tension for you. (Ensure that the tightening ring is not loosened too much, as this will make it sag/droop.)

 

Does the shower holder fit all shower heads?

These holders are designed to be a universal fit, fitting most standard sized hand held shower heads. The piece that actually slides into the shower holder is the tapered portion of the shower hose, not the shower head. If your shower hose has an unusually large nut that attaches to the shower head, you can simply upgrade the hose to our HammerHead Showers hose. It is designed to specifically fit this shower holder.

 

What is the male thread connection on this product (where the handheld hose attaches to)? Is it 1/2" IPS?

Yes, the male thread is 1/2" IPS, also called NPT (National Pipe Thread) or MPT (Male Pipe Thread). Both the female and male threads on all of our HammerHead Showers parts use the standard, universal threads in the USA.

 

How does this attach to the wall?

The shower holder bracket is designed to thread onto a standard 1/2" NPT shower arm extending from the wall. The shower holder has female threads and your shower arm will have male threads, which are hidden now if you have an existing shower holder installed. The shower holder can also attach to any 1/2" NPT fitting extending from your wall, not solely a standard household shower arm. 

 

Does the shower head holder have a flow restrictor?

It depends. We include a 2.5gpm flow restrictor in the shower holder that comes with our shower head set. However, if you are buying this as the stand alone replacement part it will not come with any flow restrictor. For questions on how to remove or replace a flow restrictor, see the FAQs under the Hand Held Shower Head section.

 

Will this work for a Hansgrohe Clubmaster?

Yes, you should have no issue using this shower head holder with the Hansgrohe Clubmaster shower head. If for any reason it doesn't work, you always upgrade the hose to our HammerHead Showers Hose which is a perfect fit for this holder. 


 

Shower Hose

72 Inch Long Metal Shower Hose Flexible Stainless Steel Cord

Is the stainless steel hose lined with anything such as plastic or pvc?

The shower hose is comprised of 3 materials, 304 Stainless Steel (outer coil), Brass (connectors) and EPDM (inner tube). EPDM – Ethylene Propylene Diene Monomers is very similar to silicone but EPDM outperforms silicone when it comes to its acid and alkali resistance. EPDM is a high density synthetic rubber that is extremely versatile with an ability to withstand high temperatures (up to 215c). It's the top choice for shower hose inner tubes because of its resistant properties against weathering, acids and Alkali’s and a Tensile range of 500-2500 P.S.I.

 

 

Swivel Ball Adapter

Solid Brass Swivel Ball Adapter to Adjust Shower Head Height

How do I decrease the tension in the Swivel Ball Adapter? The pivot ball is too stiff.

The easiest way to adjust the swivel adapter is to have it all installed and then use the shower head to maneuver the pivot ball. Its tension is normally too high to adjust by hand, which is designed as such to support the weight of the brass adapter and whichever shower head you use. If you are just trying to adjust it in the palms of your hand, you'll just be left with sore hands. I'd highly recommend installing it first and seeing if you are comfortable with how it adjusts. It will loosen up slightly over time as well.

If you still want to decrease the tension, you will need to loosen the brass tightening ring. You will see that there is a big hex nut closest to the female threads on the swivel adapter. That is the tightening ring. You can either try loosening it by hand or with a wrench. By loosening it, you will decrease the tension in the pivoting ball, letting the pivot ball move more freely.

To do so by hand, hold the large nut just next to the tightening ring (closest to the male threaded connecter), and turn the tightening ring (closes to the female threads) in a counterclockwise motion. You only need to turn it slightly to decrease the tension.

To do so with a wrench, hold the large nut just next to the tightening ring with a pair of soft grip pliers (or wrap the nut with a cloth and use a pair of regular pliers as to not damage the finish), and then turn the tightening ring in a counterclockwise motion using an adjustable wrench.

Find the appropriate tension for you. (Ensure that the tightening ring is not loosened too much, as this will make it sag/droop.) If you loosened it up too much, simply turn the tightening ring in a clockwise motion while holding the large nut."


Shower Curtain

White Hotel Shower Curtain Made in the USA

 

Where is this shower curtain made? 

Right here in the USA! The polyester material comes from Illinois and then the curtain is cut, stitched and sown in San Diego, California.

Why can't bleach be used on these shower curtains?

You can use bleach, but it is generally not not recommended for polyester fabrics. It doesn't react well with the fibers and it can actually degrade the fabric. One of the benefits of polyester is the ease in which stains can be lifted without using harsher products like Bleach. Usually, a mild detergent will bring your curtain back to bright white.

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